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Business Process Owner

Location Willenhall, United Kingdom
Posted 02-October-2021
Description

Business Process Owner - Willenhall - 40,000

Roc Search are working in partnership with a leading manufacturing and distribution company who offers a great working environment. The successful candidate will be working as part of a team to improve the business processes and help users of a bespoke Microsoft system achieve their goals. You will take ownership of this system in the Manufacturing and Distribution areas, with a focus on running projects (such as migrations of new businesses) and supporting business as usual tasks.

Duties and Responsibilities:

To take ownership for and understand the Manufacturing and Distribution areas of the Microsoft AX systemTo help streamline and improve the business processes in the AX system by working with 3rd party developers and key business stakeholders to design and test efficient ways of working.To help troubleshoot issues and support business users with training and hands on assistance.Work closely with the teams across our smaller sites and our national distribution centre to design processes that work at different scales.Work with your team to introduce our AX system to new businesses and to successfully migrate these businesses from their existing ERP systemsRespond, follow up, co-ordinate and solve issues using an enterprise helpdesk solution, meeting set SLA agreements.Manage, prioritise and communicate workload, risks and project requirements effectively to ensure you meet business deadlines.Work within the AX team to collaborate on cross-functional activities and identify areas of improvement.Use and improve upon existing configuration technologies including AX Anywhere, Label Applications & other 3rd party planning applications such as Demand Solutions etc.Master data management, including setting standards and cleaning data to meet these standards for all relevant records in the system

Requirements:

Excellent knowledge of Distribution and Manufacturing best practice in AX (or an alternative ERP system)Good knowledge of Product Management business processes.Understanding of the ITIL processesProject management experience (Prince2 APMP etc)Change and release experience

As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.

 
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