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CRM Solution Architect

Location Remote, United Kingdom
Posted 02-October-2021
Description

CRM Solution Architect - worked in consultancy roles across a range of CRM technologies - Dynamics 365/Salesforce.
6 months
Remote
800p/d - INSIDE IR35

We are currently recruiting for a CRM Architect to join our Digital Engineering team. We are seeking someone who has worked in consultancy roles across a range of CRM technologies such as Dynamics 365 and Salesforce. This is a great opportunity for you to play a pivotal role in CRM technology transformation, working with a leading client in the insurance sector.

The Person:

- Multiple years CRM consulting experience using Microsoft Dynamics, Salesforce and other similar technologies
- Preferably experience of multiple CRM technologies, must want to work across multiple CRM technologies, not just a single vendor
- Consulting, rather than development focus: has performed/wants to perform technology strategy/advisory roles rather than CRM upgrades/enhancements
- Strong delivery focus - able to act as technical lead on initial CRM implementation phases
- Strong stakeholder management - evidence of facing off to senior client stakeholders
- Comfortable delivering demo solutions/proof of concepts to tight timescales

Must have experience of the following:

- Experience of CRM strategy, technology selection and supporting business case creation
- Experience of CRM solutions covering workflow management
- Experience of multi-channel integration with a CRM solution
- Experience implementing CRM solutions such as Dynamics or Salesforce in a wider eco system
- Experience of integrating CRM solutions with both new technologies and Legacy Mainframe applications
- Experience of Single Page APP framework with GraphQL based APIs

 
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