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Client Engagement Manager

Location Chicago, United States
Posted 04-October-2021

Partner/Principal/Engagement Manager/Consultant, Client Engagement

Location: Chicago or NYC area


The newly created global Client Engagement team will develop IRI perspectives on emerging consumer packaged goods (CPG) & retail industry trends and translate those viewpoints into strategic 'outside-in' recommendations for senior executives at IRI's top clients, leveraging IRI's industry expertise across categories and disciplines, technology, analytics, IRI and other secondary data assets, and thoughtful, innovative analysis. The team will work collaboratively with IRI client service teams, solution teams, regional and country managers and IRI Marketing, with an initial focus on top global clients. The position will:

Identify critical business issues around a variety of client topics including growth, emerging demand spaces, go-to-market and omnichannel execution, brand/store brand, innovation, shopper trends, revenue management, supply chain, media.Link client challenges to IRI's vast data and technology assets, analytics, and value-added solutions.Partner in a highly collaborative environment with other associates in Client Engagement, client teams and subject matter experts, globally, to develop and engage senior client executives.

Professional Experience

The ideal principal candidate will have experience with a top tier management consulting firm, boutique CPG and retail strategy consulting firms, or marketing and sales functions in consumer industries with previous consulting experience. The selected candidates will bring a proven depth and experience in marketing and sales strategy across the CPG and retail sectors. The selected candidates will have:

Several years of CPG or retail-oriented business experience in a leading strategy consulting company.Innovative yet practical, non-traditional approach to problem identification and resolution.Excellent applied and tested strategic and analytical acumen.Proven skills to confidently 'fill in the blanks' when only 70% of the facts are at hand.Proven ability to maintain sharp focus amidst multiple priorities; keen ability to prioritize and manage time/teams/projects.Executive poise and presence.Rigorous, practical, analytical and fact-based approach to problem solving/solution implementation.Highly collaborative; proven skills managing cross-functional project teams.


A Bachelor's degree from an accredited institution; an advanced degree is strongly preferred.

Demonstrates IRI core attributes key to our collective success:

Culturally and emotionally intelligentAgileConsultativeIntellectually curiousTech and digitally fluentData visualizer and storyteller

About Us:

At IRI, we deliver growth to clients based on big data-our predictive analytics and forward-thinking insights help CPG, OTC, health care, retailers, and media companies remain relentlessly relevant, capture marketing share, connect with consumers, and deliver market-leading growth. The convergence of our proprietary, on-demand cloud-based technology and our client-focused colleagues leads to a seismic shift in drivers of success in all industries.

For IRI colleagues, we focus on the moments that matter. From meaningful work and impact to continuous improvement we challenge ourselves to grow both professionally and personally. You'll feel a true sense of connection and purpose in your work and will craft the direction of your career in a highly personalized way. No matter the department you join, you'll find yourself constantly growing and developing the skills of the future to deliver client growth. We believe in the undeniable strength that diverse people, culture, thought, and skill bring to our business, our clients, our people, and our communities. We are committed to nurturing a dynamic culture that embraces and celebrates openness, collaboration, creativity, equity, inclusivity, and growth for all.

As one of the original innovators in Big Data, IRI integrates the world's largest set of otherwise disconnected purchase, media, social, causal and loyalty data to help CPG, retail, over-the-counter health care and media companies grow their businesses. We combine this data with predictive analytics to uncover new consumer insights and integrate them on the most technologically advanced, cloud-based visualization platform. Learn more about us here and on YouTube.

Our Benefits

We offer a comprehensive benefit package (health, paid time off, 401(k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, virtual doctor access, etc., along with the unrivaled benefit of working with our people - the best in the business.

Our Culture

We're thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new 'aha moments!' by closely collaborating with our colleagues and developing competencies centered around the following values: Integrity, Servant Leadership, Inclusivity, Accountability, Discipline, Entrepreneurship, and Respect.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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