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Business Analyst II

Location Austin, United States
Posted 04-October-2021
*Primary Location:.10415 Morado Circle, Austin, TX, USA
* Division:.Cox Automotive
* Job Level:.Individual Contributor
* Travel:.Yes, 5 % of the Time
* Schedule:.Full-time
* Shift:.Day Job
* Requisition Number:.217719
vAuto, a brand of Cox Automotive, is currently looking for a Business Analyst II to join our successful team.

Our Teams:
At vAuto, we offer the chance to do your best work and to help lead the digital revolution of the auto industry. Our Software Delivery teams are energetic influencers who have built a world-class software platform, for auto dealers, from the ground up. Collaboration is woven into the fabric of everything we do; from 24-hour Hackathons to sprint reviews and scrum teams, youll be immersed in an environment that nurtures individualism, creative problem-solving, and intellect.
Responsibilities Consults with internal customers and external customers to capture agreed-upon business objectives and processes. Performs research and fact-finding to determine business requirements and specifications for operational procedures and support and systems. Communicates these processes and their implications to technical and non-technical contributors to ensure that applications accurately meet business users goals. May produce online and hard copy documentation and training materials for software applications and develop and implement a documentation strategy leveraging new technologies to provide more targeted information more efficiently to users. May manage software applications training program for user personnel.

* Conducts business requirements reviews and formulates logical statements of business requirements; may gather business requirements.
* Analyzes marketplace, industry, company, technology trends, best practices, vendor products, and services, etc.
* Uses system process analysis tools and methods to analyze and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions; identifies/documents how applications/systems interact to support business processes.
* Produces reports, analyzes data and develops business cases.
* Monitors data and system trends for inconsistencies and resolves as appropriate.
* Helps define and gather KPIs, metrics, and tracks the trends of the data to help with business decisions.
* Develops selection evaluation criteria based on identified product requirements for tasks and processes and/or prepares specifications from which programs will be written.
* Negotiates commitments by facilitating the communication between business unit(s) and IT from initial requirements to final implementation.
* Develops functional designs; identifies risks and benefits of alternate designs; calculates costs/benefits of potential actions or solutions to establish their viability/ROI; assesses project impact of system changes on users and internal and external customers and stakeholders.
* Participates in software testing and debugging plans to ensure functionality and quality; creates detailed test plans and scripts based on functional requirements and executes test scripts using testing tools.
* Writes user documentation based on functional requirements.
* Creates and delivers training and development programs to all levels of IT professionals and end-users; Develops and administers tools to measure the results of efforts; documents the value of services provided.
* May determine the costs and benefits of strategic initiatives, using incumbent business, technology, and project life cycle experience.
* Provides consultative guidance and implement organizational improvement programs.
* Documents, maintains, and communicates a knowledge base in support of industry directions and key IT trends; Develops documentation standards and templates; provides guidance and support in the storage and retrieval of documents.
* Partner with business units and Corporate to ensure current applications and reports support new system initiatives.
* Responsible for changes, distribution, and communication of all system critical reporting
* Monitors and works with the Support team on requests including but not limited to application trouble tickets, reporting trouble tickets, new development requests, and report requests.
* Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)
* Typically requires BS/BA in related discipline, Or 3-5 years of experience in related field.
* Ability to write/edit SQL required.
* Office 365 and Microsoft Power Platform familiarity
* Comfort with presentation production and delivery
* Familiarity with GitHub and Markdown languages
* Ideal hire will leverage design creativity, end-user training skills, and the ability to think outside of the box.

Who We Are
* About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like, Manheim and vAuto.

* About Cox.
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with Powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page]().
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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