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Associate Technician

Location Lockbourne, United States
Posted 06-October-2021
Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.
In North America, our wholesale business is the home to global brands; Ray-ban, Oakley and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.
To support our global business, Luxottica operates multiple manufacturing and logistics facilities across North America to support our retail stores and wholesale customers.

Luxottica in Lockbourne, OH is currently looking for an associate technician for the following shifts:

2nd shift (6 pm - 4:30/hr with $.75 differential pay plus monthly bonus based on performance. 3rd shift (6 am - 6/hr with $1.75 differential pay plus monthly bonus based on performance 4th shift (6 pm - 6/hr with $2.50 differential pay plus monthly bonus based on performance. GENERAL FUNCTION
The Associate Technician supports the production department by meeting productivity and quality standards.
Adheres to and motivates others to follow the work instructions. Completes equipment calibration and setup; promptly communicates any maintenance issues to Supervisor. Proactively identifies quality, process, and workflow problems; informs Supervisor of any outstanding or re-occurring issues. Participates in the training of Associates; mentors new hires and cross-trains associates as necessary. Actively communicates and shares information and expectations with Supervisor; participates in team meetings and focus groups and offers input on facility issues. Demonstrates a positive attitude; treats all associates with respect and dignity. Reports any issues/concerns to Supervisor. Actively supports management decisions and communicates concerns when appropriate; assists the Team Leader and Supervisor in the execution of their duties. Maintains a clean, safe work area; notifies Supervisor of potential safety/health issues. Supports, follows and monitors all safety requirements and provides immediate feedback to all/anywhere necessary. Maintains adherence to company policies. BASIC QUALIFICATIONS
High School Diploma or GED Previous experience working in a fast-paced environment Ability to communicate clearly and concisely Ability to prioritize, maintain organization and meet strict deadlines Reliable in attendance and punctuality, including breaks and lunch periods Job Requirements:Reporting all escalations to supervisorStep up to a supervisor role or already has supervisor experienceProvide training on new hardware and/or software applicationsMaintain the proper hardware resourcesConsidered a working supervisor with little authority for personnelPrepare and distribute a variety of reports as requested by supervisorLead, Web Content supervisor or department managerEntered into computer system or equipment malfunctionProvide assistance, support and training to faculty and staff members in the use of various software applications and hardwareWork with the department manager to ensure employees have the correct access levels; hardware and software to complete workAssist with the testing of new or upgraded PC software and hardware releasesAct as a technical escalation point from Analysts for technical issuesPerform any other duties as assigned by the supervisorMaintain good working relationships with all employeesRecommend current supported software applications and hardware appropriate to best meet client requirementsProvide day to day support in the NTC Helpdesk and to users by applying knowledge of computer hardware, software, and proceduresServe as first line technical support for/teamResolve technical problems with desktop computing equipment and softwareProvide technical guidance to the other technicians on the team for troubleshooting and problem solving a wide range of software and hardware issues that are client and serverMaintain technical/professional knowledge by attending technical conferences and seminars to keep abreast of new software and hardware product developments; attending educational workshops

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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