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Senior Product Manager, Brussel

Location Brussel, Belgium
Posted 19-October-2021
Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in? You have come to the right place. CitizenLab, a social impact scale-up with its HQ in Brussels, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +18 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens actively participate via its e-democracy platforms in cities across the globe. Product Manager at CitizenLab As Product Manager of the Engagement Squad, you will focus on scaling our core product. You will work in a cross-functional squad with a crystal-clear mission: enable cities around the world to engage an ever-growing and diverse group of citizens via our digital participation platform and an excellent user experience. You are the link between our customers, citizens and the business on one side, and the engagement squad on the other side. Your responsibilities: You identify, research, and trade off product opportunities that contribute to reaching our business objectives. You respond to emerging needs and requests, helping those around you to understand the value and trade-offs.You contribute a deep knowledge of our business context to the squad and a thorough understanding of our users and customers. You keep up to speed with market trends and our competitors.You collaborate closely with the product designer and engineers on your squad to discover effective solutions, and then work together to roll out the features to production. Together with the product marketeer, you ensure all teams are equipped for effective feature usage.Your success is measured by product outcomes, not outputs. Delivering solutions is necessary, but results are far more important. You identify, track and analyse key product success metrics. You will need to be able to influence your squad, as well as colleagues and other stakeholders, through your use of data and logic. As an individual contributor in a scale-up context, your role will be hands-on. You wear many hats in a small team, roll up your sleeves, and do whats needed to get the job done.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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