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Senior Software Engineer/Wealth & Personal Banking IT

Location Pune, India
Posted 28-October-2021
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), were leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If youre looking for a career where you can make a real impression, join HSBC and discover how valued youll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Marketing Title.

Principal responsibilities

Analyze and troubleshoot incidents assigned to you.
Engage with other downstream Application teams and Infrastructure teams as required, to assist in investigations and recover the affected services.
Conduct in-depth root cause analysis of the incident and ensure fixes and procedures are put in place to avoid consistent re-occurrence of the issue.
Act as a coordinator between multiple teams during investigations and crisis calls to triage and successfully recover services within the agreed SLA.



Good analytical and problem solving skills that help in recovering services from outages.
Skills in trouble shooting Java Applications deployed on any of the industry standard Front-end Application Servers such as IBM WAS, IBM WPS, JBoss, PCF instance.
Hands on experience on UNIX Shell scripting, python, process automation and service improvements.
Experience in any ticketing Tool e.g. JIRA Service Desk / BMC Remedy / GSD / Service Now.
Experience in Incident, Problem, Change, Knowledge Management.
Exposure to providing application and infrastructure support in a fast paced environment.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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