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Your Role and Responsibilities
As VMware specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. If you thrive in a dynamic, collaborative workplace, KYNDRYL provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here. Responsibilities Upgrade and Maintain VMWare ESX and GSX servers and virtual sessions Work on major severity and complex server issues Provide Backup and restore VMWare servers and virtual sessions Drive RCA preparation and meeting SLA for RCA submission along with planning and implementing fixes / patches Performance and capacity management on VMWare servers and complex health check-ups Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned Identify and recommend improvements to existing processes Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems Adhere to all the account specific technical as well as general process / procedures Ensure the Service Requests and all pre-requisite checks are followed diligently
Required Technical and Professional Expertise
Minimum 5years as VMware Server Administrator Proficient in controlling administrator rights on VM Infrastructure, Use of VMware Converter Enterprise and overview. Ability to setup of resource pools and a VMware Distributed Resources Scheduler (DRS) cluster, Resource Management, Resource Monitoring along with VMware High Availability (HA) cluster Proven experience in ESX Server Installation and configuration of virtual switches, network connections and port groups configure Storage Expertise in Virtual Center Installation and configuration and Installation of its components Perform Level 3 Support Esx Operating system Demonstrable experience in Install / Upgrade Esx platform environment Validated experience to support Level 3 OS monitoring Client Software, Backup and Recovery client, Client Software, automated Security, health checking client, OS monitoring Proficient in scripting ESX Server deployments for remote installation and security in a VMware Virtualized Environment