Pro Football Hall of Fame
Honor the Heroes of the Game, Preserve Its History, Promote Its Values & Celebrate Excellence EVERYWHERE
E-Commerce Coordinator Canton, Ohio
Division/Department: Museum Retail Store
Title: E-Commerce Coordinator
Reports to: Senior Director of Merchandise
Type of position: Full-time; Non-exempt Hourly
General Description of Duties and Responsibilities
* Coordinate, maintain and promote the Pro Football Hall of Fame on-line store to increase E-commerce sales
* Prepare product for online store which includes things such as: photographing product, cropping images, writing descriptive copy and color correcting
* Continually update product and pricing while maintaining inventory levels
* Analyze E-commerce sales and customer buying trends
* Investigate, explore and create opportunities to capture e-mail addresses to significantly increase the E-commerce database
* Update featured product and banners to keep a fresh new look to the home page of the Hall of Fame website and E-commerce pages
* Design and develop frequent internal and external e-mail blasts throughout the year
* Design and create graphics for outdoor digital signs
* Design various print advertisements for local papers, magazines, flyers and coupons
* Create digital advertisements for store site and external vendors
* Prepare & Analyze E-commerce reports
* Plan the Retail Marketing Calendar & Promotions
* Manage & Create Discount codes for all promotions
* Research advertising opportunities for online store to increase sales
* Manage & Process drop ship orders
* Assist with HOF Weekend & Coordinate the Autograph Sessions
* Attend seminars and educational classes to keep our site up-to-date with the latest trends within the E-commerce industry
Personal Qualifications
* Strong written and verbal communication skills
* Excellent time management, organizational and problem-solving skills
* Strong customer service skills
* Good eye for design and wealth of creativity
Education
A minimum of Associate's Degree is required with a preferred area of concentration in Retail, Marketing, or E-commerce Retailing
Work Experience
* Advanced computer skills
* Experience with Adobe Creative Suite-especially Photoshop, InDesign
* Strong customer service skills
* Knowledge of various social media outlets
* Email marketing experience
Key Goals
Candidates must believe and be committed to fulfilling the Mission of the Pro Football Hall of Fame:
* Honor the Heroes of the Game
* Preserve its History
* Promote its Values
* Celebrate Excellence Everywhere
Salary & Benefits
* Salary will be determined based on experience
* Non-Exempt; Hourly
* Healthcare/Medical/Dental/Group Term Insurance
* 401K
* Paid Time Off
Application Procedures
Only candidates who complete an application with an attached resume will be considered. Cover letter is recommended, but not required.
