MyPage is a personalized page based on your interests.The page is customized to help you to find content that matters you the most.

I'm not curious

Senior End-User Support Engineer

Position Type Permanent
No. of opening(s) 1
Location Singapore
Posted 03-December-2021
One of our MNC clients is seeking for an experienced Senior End-User Support Engineer to support users within the region and ensure the smooth day-to-day IT operations.
Skill-set Requirement
  • Diploma/ Degree in IT or Computer Engineering;
  • At least 7 years of experience in End-User Support for Desktop, Telephony and Servers (preferably Windows or Linux);
  • Able to set-up and configure Servers and software for users;
  • Experience in managing and troubleshooting Network equipment (e.g. Cisco Switches and Routers);
  • Able to manage the IT asset management records and oversee the device management process;
  • Excellent communication skills and ability to engage with stakeholders across the region.

Desirable Skills
  • Experience in ServiceNow.
Job Responsibilities
  • Ensure that the IT service and systems remain in an operational state within the defined SLA;
  • Manage the L2 IT support functions;
  • Support various business applications including the maintenance of IT assets;
  • Manage regional Servers and other End-Users devices including laptop and telephony;
  • Liaise between the Helpdesk and users in understanding the challenges and issues for rectification;
  • Maintain the tracking systems for hardware and software acquisitions;
  • Compile and oversee the asset management records.
Role Compatibility
IT Operations Management
Level Compatibility
Technical Support Engineer

Related Posts:

Interested in this Job? Do you want to Re-Apply?

Location *
LinkedIn Profile
Tap to Attach your LinkedIn Profile

Company Details

Sciente International Pte Ltd
Sciente International Pte Ltd

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
Hidden Image Url