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Business Analyst

Location Thiruvananthapuram, India
Posted 04-January-2022
Key Job Responsibilities Responsible for aligning our customers needs with the products features and capabilities. Work closely with the Product Owner, Customer Support, Product Operations and Sales in this regard.
Understanding, structuring, detailing and validating the product requirements to ensure suitable solutions for the customer base. You need to be capable of asking the right questions, eliciting responses from the Product Owner and customers, so as to gain a clear understanding of the product requirements, which are then to be defined clearly for the team.
Document and communicate product features and use-cases through documentation, wireframes, interaction flows and user acceptance tests (UAT).
If the Product Owner has already documented the outlines of a feature, review it and ensure it is completed to the necessary level of detail, seeking necessary clarifications from the Product Owner and also performing independent fact-checking and research.
Work closely with Engineering to ensure that designs and developed applications correctly reflect requirements and meet user experience criteria; ensuring that the end users of the product are provided with an optimal user experience.
Look for bugs, usability issues and gaps in existing features and assess their impact on the product adoption and value for the end users.
Plan data strategies that are sometimes required for product updates and introduction of new features.
Advise the Product Owner on updates required to the products usage Terms, that may sometimes be necessitated by the addition of new or changed features.
Assist in maintaining the Product Backlog; Participate in sprint planning and sprint reviews; Help ensure that product releases are made on time
Track product and platform issues from operations, customer support and sales teams; Perform usability tests on the live product and report on that;
Min 3 to 6 Years.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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