We are looking for a Technical Support Analyst to join our global team of Support Analysts in Singapore. This is an amazing opportunity to work on Rosetta, an end-to-end digital asset management and preservation solution for libraries, archives, museums and other institutions. Rosetta enables the safe and secure collection, management, and delivery of all types of digital information, ensuring its preservation for generations to come. The team consists of 5 Support Analysts and is reporting to the Rosetta Technical Support Team Lead.
We have a great skill set in supporting on-premises and cloud installations of Rosetta and we would love to speak with you if you have experience with library standards, XML/XSLT, SQL, bash, Linux.
About You - experience, education, skills, and accomplishments
. Understanding of XML, HTML, TCP/IP and SQL.
. Knowledge in computers and information systems.
. Experience with Linux
. Education (Bachelor's degree in Science or Business Administration in a relevant field