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Customer Happiness Specialist (Mandarin Speakers)

Location Malaysia , , Malaysia
Posted 01-July-2022

About Us:
At Webhelp, the human touch is everywhere.We are a fun-loving community who thrive on making a difference on behalf of the world's most exciting brands. Our business is all about creating lasting impressions for our clients and their customers.
Each Webhelper brings a different energy, a different passion, a different impulse and a unique set of skills and talents. This strand of our DNA sets us apart.
Trust, respect, integrity - that's what Webhelp is all about. There is no we in Webhelp without each one of us!
Your Benefits:EPF, Socso & EISMedical & Annual LeaveKPI IncentiveMedical insuranceCompetitive salary packageTraining providedFast career advancement opportunityCross culture & fun working environment
You will play an important role in:assist viewers through phone and/or chat about account management, billingissues, content and basic site and application navigation.Provide account and application support to our viewers, specifically with regards to software functionality andtroubleshooting of system configurations and network settings.Give accurate and real-time responses to viewer inquiries.
We do have a few job requirements that we will love to be upfront with you,Minimum SPM and aboveFresh graduates are encouraged to applyLanguages required: Fluent in English & Mandarin (speak, read & write)Working Hours: Between 8am to 11pmMust be willing to work during Public Holiday and weekend

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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