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3rd Line Infrastructure Engineer, huntingdon

Location huntingdon, United Kingdom
Posted 02-July-2022
Senior Infrastructure Engineer Virtualisation / Cloud
45,000-50,000 + on-call + bonus + benefits (Circa 60k)

Huntingdon, Cambridgeshire

We are working with a growing IT Managed Services organisation who are looking to expand their team with an experienced senior infrastructure engineer to provide BAU 3rd level support and infrastructure project work.

Key responsibilities

* Part of a well-established Operational Support team providing BAU level 3 technical support
* Be the escalation point for the 2nd line team
* Opportunity to work on complex technical projects
* Client Focused with good communication and documentation skills.
* Good Analytical and troubleshooting skills i.e. can own and run an issue with minimal intervention from others ensuring all relevant parties are informed in a timely manner.
* Owning, tracking and resolving support tickets related to incidents, problems, and changes

Technical requirements

* Previous experience working in a 3rd Line support capacity ideally in an SLA environment
* Experience supporting some of the following technologies;

* Windows Server, Exchange, Active Directory, Office 365, MS SQL 2012-2016
* Experience with Microsoft Cloud technologies Azure, O365
* VMware ESXi / vSphere
* Hyper-V
* Linux OS
* HP & VEEAM Backup Solutions

* Knowledge of monitoring alerting, logging and status messages. Maintenance tasks i.e. reviewing backups and patching systems
* Previous experience working for a managed services provider (desirable)

Salary on offer is 45-50,000 + on-call + bonus + benefits

Looking to move ASAP

Jack Bannister IT Recruitment Consultant- 01384 246 259

Key Words:

3rd Line Support Infrastructure Engineer Senior Infrastructure Engineer Senior Support Engineer Senior Systems Engineer Server Engineer Azure VMware Wintel Windows Backup Managed Services Cloud Hyper-V

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