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Senior Software Engineer

Location Hyderabad, India
Posted 03-July-2022
Description
In this role, you will:

Deliver Enterprise Risk application production support services within defined SLA objectives and continuously improve business users feedback.
Implement agile practices/tools to improve team efficiency, quality of service, and improve team maturity.
Restore production failures quickly and do detailed analysis of production problem tickets/incidents to develop permanent fix along with development team.
Improve Platform Performance using Site Reliability Engineering tools and techniques.
Create detailed release plan for major application release to production environment during weekends.
Effectively communicate to all stake holders related to on-going priority production issues and its impacts in timely manner until it is fully resolved.
Simplify and automate support processes using automation tools / custom scripts to reduce manual efforts.
Monitor and support Production environments and upstream / downstream jobs and data feeds.
Initiate transformation projects, and innovate to reduce risk and cost in delivering support activities.
Work collaboratively with Developers, Solution Delivery Leads in resolution of technical issues, and align to global priorities.
Report progress daily and weekly to management as required from time to time.
BCP controls and tests.


Required Qualifications, International:

Degree in Information Systems, Computer Science, Engineering or equivalent.
8years experience in Finance & Banking IT Development and Support functions.


Job Expectations:

8years of experience in Production Support and Application Development in banking domain.
Excellent analysis and problem solving skills to resolve production incidents quickly
Hands-on experience in Incident Management, Change Management, problem management, release management, BCP activities.
Ability to write code using Windows Power Shell, C#, SQL/PL-SQL for automation of support processes.
Improve platform reliability using SRE techniques/ tools.
Monitoring of production environment using ITRS Geneos, AppDynamics, or any others.
Experience in AutoSys Job Schedulers
Excellent skills on agile methodologies / tools, and how to implement them.
Get involved in transformation roadmap and deliver transformation projects (planning to delivery)
Effective Communication skills (written and verbal), organizational skills.
Detail-oriented and persistent, able to drive complicated tasks through to completion.
Team working and Collaboration skills with global team.
Flexible to work in shifts that fall between 1:30 PM to 10:30 PM and weekend support during application release/upgrades.
Knowledge of RSA Archer tool, any ETL tool is added advantage.
Experience
Min 8 to 11 Years.

 
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