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    Technology Jobs for SDM (Service Desk Manager)
  • Deskside Site Manager (SHIFT)

    Job Description:Ensure all contractual SLAs, SLOs and client expectations were met.Ensure that systems, processes and procedures as specified are followed to ensure effective monitoring, control and support of service deliveryReview and submit Monthly SLAs / SLOs / Performance reports to customer.S...

  • Software Development Manager, AWS Security

    DESCRIPTION Amazon Web Services (AWS) is looking for a Senior Software Development Manager (SDM). As a Senior SDM you will hire, mentor, and lead a new AWS team. You will be responsible for leading engineering efforts in the creation of new cloud products and services.Key Responsibilities:? Hire an...

  • Software Development Manager - Paid Services

    DESCRIPTION Are you interested in innovating to deliver a world-class level of service to Amazons selling partners? The Paid Services team includes Amazon Marketplace Professional Services (AMPS) and Amazon Vendor Services (AVS), programs which seek to improve the customer experience on ...

  • First Line Support Engineer

    First Support Engineer First Line / 1st Line Support / Tickets / Microsoft Location: Omagh Salary: Up to 25,000 (Potentially more for the right candidate) + Fantastic Benefits First Line / 1st Line Support / Tickets / Microsoft Technical Support Engineer Job Description: As the Technical Support En...

  • Senior Application & Solutions Architect

    Job Description: Position Summary Drives and leads application and platformdesign, provides best practice and guideline to development and implementation of architectural deliverables, to include components of the assessment and optimization of systemdesignand review of user requirements. Contribu...

  • Dev / Ops Engineer

    Job Description: Develops, enhances, debugs, supports, maintains and tests software applications that support business units or supporting functions. These application program solutions may involve diverse development platforms, software, hardware, technologies and tools. Participates in the design...

  • Service Delivery Manager

    Position: Service Delivery Manager with EUC experienceLocation: Racine, WIDuration: FTE/Perm with HCL America IncYears of relevant experience: 10+Description:We are looking for an onsite SDM who is capable of driving client and is good in ITIL processes and is capable of preparing review decks and p...

  • Senior Support Analyst (SCCM / System & Network)

    The main mission consists in delivering first, second and third level support: Qualification and resolution of incidents through a service desk manager (Microsoft System Center with Cireson web portal)Service requests management in relation with international customersFrequent interactions with use...

  • SDLC Engineer to support Enterprise SDM Support

    Job DescriptionEnd user adoption support engineer, aiding in the adoption of the SDLC platform. Resource will work directly with applications to help provision and adopt the platform. This will include aiding in the migration of code from existing repositories to BitBucket, supporting automated bui...

  • TEST ENGINEER - (SDM, HSS, HLR, EIR, MNP, PGW) - Mobile Telco

    Seeking a skilled Test Engineer to work on complex network applications, messaging and signalling with a leading telco company in Berkshire.SkillsA strong understanding of the Nokia SDM solution, with key skills in the operation, support and development of OneNDS, BM FEs (HSS, HLR, EIR, MNP, PGW).Go...

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