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Responsibilities: Oversee day-to-day activities of the IT Call Centre, IT Care and Data Centre operations, working with the outsourced partner to ensure incidents and service requests are handled according to SLA Manage and ensure that IT resources for all teaching and learning facilities are in g...
Responsibilities: Oversee day-to-day activities of the IT Call Centre, IT Care and Data Centre operations, working with the outsourced partner to ensure incidents and service requests are handled according to SLA Manage and ensure that IT resources for all teaching and learning facilities are in...
