A standard feature of Windows NT, 2000, XP, Vista and Windows 7 that allows a group of printers to share the same name and function as if they were one printer.  Printer pooling is used for load balancing. 

Prism is the Microsoft Patterns and Practices Team official guidance for building "composite applications" in WPF and Silverlight. It is intended to help you easily design and build, flexible, and easy-to-maintain large scale applications that run on Windows Runtime, Windows Presentation Foundation (WPF) desktop, Silverlight, or Windows Phone 7. The guidance includes dependency injection (via Unity or MEF), layout (including using MVVM), composite event handling, etc.

An automatic telephone switching system within a private enterprise. 

A telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines, so as to save cost of requiring multiple lines.

A marketing term for a proprietary computing architecture that provides hosted services to a limited number of people behind a firewall.

A service delivery model for storage within a large enterprise. It runs on a dedicated infrastructure in the data center, offering the same scalability benefits of public cloud storage.

Pro*C (also known as Pro*C/C++) is an embedded SQL programming language used by Oracle Database database management systems. Pro*C uses either C or C++ as its host language. During compilation, the embedded SQL statements are interpreted by a precompiler and replaced by C or C++ function calls to their respective SQL library. The output from the Pro*C precompiler is standard C or C++ code that is then compiled by any one of several C or C++ compilers into an executable.

Pro/ENGINEER (currently known as CREO), is a 3D CAD/CAM/CAE feature-based, associative solid modeling software. It provides solid modeling, assembly modelling, 2D orthographic views, finite element analysis, direct and parametric modelling, sub-divisional and NURBS surfacing, and NC and tooling functionality for mechanical designers. The application runs on Microsoft Windows.

A protocol designed to improve the use of available bandwidth in a P2P network. P4P reduces the overall volume of traffic by minimizing the number of routers and hops involved by means of devices called peer trackers and Internet trackers.   

Problem Analyst Certification by APMG

An area of IT Service Management (ITSM) aimed at resolving incidents and problems caused by end-user errors or IT infrastructure issues and preventing recurrence of such incidents.

Established or official series of actions conducted in a certain order or manner.

A series of computing steps taken in order to achieve a particular end.

Process mapping is a workflow diagram to bring forth a clearer understanding of a process or series of parallel processes. It is a step in workflow management that seeks to create transparent processes that can be easily assessed and adjusted to increase efficiency. In this diagram, main activities, information flows, interconnections, and measures are depicted as a collage on a large sheet of (commonly brown) paper, with different colored 'Post-it' notes or slips of paper. This graphic representation allows an observer to 'walk-through' the whole process and see it in its entirety.

Process mining is a process management technique that allows for the analysis of business processes based on transaction logs. The basic idea is to extract knowledge from event logs recorded by an information system. Process mining aims at improving this by providing techniques and tools for discovering process, control, data, organizational, and social structures from event logs.

The process of obtaining and managing the raw materials needed for providing a service. It involves the transactional flow of data that is sent to a supplier, and data of the actual order and payment for the product or service.