Major advances in technology have resulted in the widespread implementation of information systems into businesses and organisations. The management of processes and data is critical to the overall success of a business. This free online Diploma course introduces the learner to business processes and their management. The course will explain business intelligence and knowledge management systems, systems analysis, systems design and systems implementation. This course will also give learners a basic knowledge and understanding of how to design, test and implement information systems for a business process. This Diploma course will be of great interest to business professionals, as well as any learner wanting to expand their knowledge and understanding of business process management.