Getting Started with A+ Essentials Training
- 8m 36s
—Introduction
0m 46s
—What Will We Be Doing?
1m 3s
—Who is Your Instructor?
1m 20s
—What Topics Are Covered?
1m 47s
—How to Use This Course
2m 42s
—What We Covered
0m 58s
Computer System Overview
- 19m 35s
—Introduction
1m 51s
—Input and Output Devices
3m 38s
—Storage Devices
2m 58s
—Memory Components
2m 20s
—Motherboards
2m 57s
—Additional Components
1m 41s
—What We Covered
4m 10s
Storage and Backup Devices
- 1h 41m
—Introduction
3m 39s
—Storage Capacity
5m 7s
—Floppy Disk Drives (FDD)
13m 52s
—Hard Disk Drives (HDD)
26m 3s
—Solid State Drives (SDD)
1m 54s
—Drive Interfaces
15m 12s
—Optical Drives
10m 19s
—Compact Disc (CD)
5m 35s
—Digital Video Disc (DVD)
4m 45s
—Blu-ray Disc (BD)
1m 34s
—Removable Storage
5m 48s
—What We Covered
7m 22s
—Introduction
4m 26s
—Motherboard Overview
5m 56s
—Form Factors
13m 54s
—Ports
14m 40s
—Bus Architecture
25m 24s
—Bus Slots
12m 44s
—Memory
6m 45s
—Processor Sockets
6m 13s
—Firmware
4m 39s
—What We Covered
5m 24s
Central Processing Units
- 39m 54s
—Introduction
1m 13s
—How to CPUs Work?
8m 8s
—CPU Structure and Cache
5m 16s
—Processor Speed
7m 37s
—Threading
3m 24s
—Multiple Processors
1m 47s
—Multi-Core Processors
3m 24s
—32bit vs. 64bit
2m 59s
—What We Covered
6m 6s
—Introduction
2m 47s
—Memory Overview
6m 28s
—Read Only Memory (ROM) vs. Random Access Memory (RAM)
8m 3s
—RAM Banks
5m 50s
—Dynamic RAM (DRAM)
4m 22s
—Synchronous DRAM (SDRAM)
3m 12s
—Static RAM (SRAM)
1m 53s
—Rambus DRAM (RDRAM)
3m 43s
—Double Data Rate (DDR) SDRAM
9m 37s
—DDR2 and DDR3 SDRAM
4m 38s
—Error Detection and Correction
6m 29s
—Single vs. Double Sided Memory
1m 25s
—What We Covered
7m 0s
—Introduction
2m 53s
—Video Cards
7m 38s
—Redundant Array of Inexpensive Discs (RAID) Controller
10m 14s
—What We Covered
3m 49s
—Multimedia Adapter Cards
1m 34s
—Sound Cards
10m 22s
—TV Tuner Cards
1m 30s
—Serial and Parallel Cards
10m 41s
—USB and Firewire Cards
6m 8s
—Modems
2m 3s
—Network Interface Cards (NIC)
2m 27s
—SCSI Drive Interface Adapter Cards
13m 59s
—Introduction
10m 27s
—Laser Printers
12m 3s
—Inkjet and Bubble Jet Printers
12m 21s
—Impact Printers
11m 39s
—Thermal Printers
2m 4s
—Local vs. Network Printers
6m 8s
—Consumables
1m 46s
—Print Drivers
17m 5s
—What We Covered
5m 1s
Display Devices (Monitors)
- 47m 26s
—Introduction
2m 43s
—Technical Features
12m 45s
—Cathode-Ray Tubes
10m 26s
—Liquid Crystal Display (LCD)
4m 4s
—Projectors
3m 26s
—Monitor Connectors
2m 32s
—Multi-monitor
4m 35s
—What We Covered
6m 55s
—Introduction
1m 17s
—Mouse
17m 24s
—Keyboards
5m 42s
—Barcode Readers
3m 8s
—Web Cams and Cameras
3m 52s
—Musical Instrument Digital Interface (MIDI)
3m 39s
—Biometrics
2m 33s
—Touch Screen
1m 59s
—Keyboard Video Mouse Switch (KVM)
3m 18s
—What We Covered
3m 46s
—Introduction
4m 3s
—Current, Volts, Resistance and Wattage
6m 57s
—Power Supply Rating, Capacity and Switches
3m 30s
—Connecting and Testing a Power Supply
2m 44s
—ATX Power Supplies
4m 24s
—Power Supply Safety
1m 16s
—What We Learned
3m 3s
Cooling Methods
- 22m 49s
—Introduction
6m 0s
—Heat Sinks
2m 6s
—Thermal Compounds
2m 37s
—CPU Fans
3m 15s
—Liquid Cooling Systems
2m 41s
—Case Fans
2m 26s
—Power Supply Fan
1m 11s
—What We Covered
2m 33s
Laptop Components
- 56m 1s
—Introduction
2m 35s
—PCMCIA and CardBus
6m 16s
—PCI Express Card
2m 34s
—Mini PCI and Mini PCIe
3m 3s
—Docking Stations and Port Replicators
2m 2s
—Infrared and Bluetooth
2m 41s
—Cellular WAN, Wireless Local Area Network (WLAN) and Ethernet
11m 29s
—Modems
4m 10s
—Touch Pads and Track Points
2m 48s
—Digitizing Tablets and Stylus
3m 28s
—Laptop Function Keys
3m 34s
—AC and DC Power Adapters
2m 57s
—Laptop Batteries
3m 40s
—What We Covered
4m 44s
Troubleshooting Methodology
- 34m 4s
—Introduction
2m 41s
—Troubleshooting Process
0m 48s
—Identify the Problem
5m 16s
—Establish a Theory of Probable Causes
5m 59s
—Testy Your Theory
5m 57s
—Create a Plan to Resolve the Issue
3m 43s
—Apply the Fix and Verify the Results
1m 54s
—Document the Results
2m 17s
—Use Available Documentation and Resources
2m 12s
—What We Covered
3m 17s
Common Computer Issues
- 1h 16m
—Introduction
3m 21s
—Hardware Symptoms
16m 35s
—Laptop Symptoms
15m 43s
—Power On Self Test (POST)
5m 5s
—OS Symptoms
16m 33s
—Printer Symptoms
13m 54s
—What We Covered
5m 36s
Preventative Maintenance
- 1h 26m
—Introduction
4m 26s
—Tools and Cleaning Materials
8m 39s
—Proper Operating Environment
4m 8s
—Computer Physical Inspection
5m 43s
—Mouse and Keyboard Physical Inspection
6m 11s
—Monitor and Printer Physical Inspection
4m 7s
—Power Devices
5m 6s
—Hard Disk Maintenance
1m 22s
—Defrag
8m 26s
—Check Disk and Scandisk
9m 40s
—Software Updates
12m 35s
—Security Software
2m 47s
—Startup Programs
4m 41s
—Backup Procedures
4m 31s
—What We Covered
4m 10s
Windows Operating Systems
- 1h 0m
—Introduction
4m 9s
—Command Line Interface vs. Graphical User Interface
3m 54s
—32-bit vs. 64-bit
2m 20s
—Application Compatibility and Installed Program Locations
4m 51s
—Windows Operating System Versions
1m 20s
—Windows 7
5m 53s
—Windows Vista
8m 46s
—Windows XP
3m 48s
—Windows 2000
2m 29s
—Windows Compatibility Mode
6m 4s
—Windows User Interface Overview
14m 9s
—What We Covered
2m 53s
Windows Installation Concepts
- 26m 17s
—Introduction
4m 16s
—Network Installation
2m 49s
—Disk Imaging
5m 8s
—Recovery CD
2m 51s
—Hardware Compatibility
2m 18s
—Windows 7 Upgrade Advisor
2m 40s
—Microsoft Assessment and Planning (MAP)
2m 18s
—FAT and NTFS File Systems
2m 15s
—What We Covered
1m 42s
Windows Installation Walkthrough
- 31m 43s
—Introduction
0m 48s
—Windows 7 Installation
16m 3s
—Comparing Windows Installations
1m 2s
—Windows XP Installation
11m 40s
—What We Covered
2m 10s
Windows Configuration
- 1h 22m
—Introduction
3m 9s
—Virtual Memory Configuration
5m 10s
—Installation Verification - Device Manager
1m 45s
—Device Drivers
3m 55s
—Windows Updates
6m 0s
—Directory Structures
7m 57s
—Create New Directories and Files
7m 51s
—File Creation
3m 57s
—File Extensions
4m 22s
—File Attributes
8m 44s
—File Permissions
3m 40s
—Files and User Migration Demo
11m 21s
—Power Management
11m 37s
—Safely Removing Peripherals
1m 18s
—What We Covered
1m 39s
Windows User Interface
- 1h 55m
—Introduction
1m 24s
—Start Menu
3m 2s
—Windows Explorer
8m 18s
—Control Panel
2m 17s
—Administrative Tools
30m 48s
—Systray
1m 48s
—Task Manager
7m 38s
—My Network Places and HomeGroup
6m 38s
—Microsoft Management Console (MMC)
5m 31s
—Command Prompt Utilities: IPconfig, Ping and Telnet
17m 42s
—Run Line Tools: cmd, msconfig, msinfo32, dxdiag and regedit
20m 51s
—User Account Control (UAC)
5m 28s
—What We Covered
4m 32s
Windows Boot Sequence
- 47m 14s
—Introduction
4m 48s
—Disk Boot Order Demo
3m 45s
—Windows 2000 and XP Boot Sequence and Boot Files
4m 57s
—Windows Vista Boot Sequence and Boot Files
1m 44s
—Advanced Boot Options
6m 51s
—Windows Restore Points
10m 29s
—Automatic System Recovery (ASR)
6m 2s
—Emergency Repair Disc (ERD)
2m 9s
—Recovery Console
4m 31s
—What We Covered
1m 58s
Networking Fundamentals
- 1h 32m
—Introduction
2m 25s
—Local Area Networks (LAN) and Wide Area Networks (WAN)
5m 12s
—Hubs, Switches and Routers
3m 0s
—OSI 7 Layer Model
4m 29s
—Hubs, Switches and Routers Cont.
12m 35s
—Servers and Workstations
4m 46s
—NetBIOS
3m 1s
—Status Indicators
1m 55s
—Bandwidth and Latency
5m 37s
—Full Duplex and Half Duplex
3m 43s
—Wake on LAN (WoL)
2m 15s
—Workgroups and Domains
7m 34s
—TCP/IP
5m 1s
—IP Addressing and IP Properties
7m 17s
—Dynamic Host Configuration Protocol (DHCP)
3m 57s
—IP Classes and Ranges
7m 46s
—Domain Name Service (DNS)
2m 57s
—IP Version 4 vs. IP Version 6
4m 45s
—What We Covered
4m 2s
Network Cables and Connectors
- 30m 19s
—Introduction
1m 38s
—Plenum and PVC
2m 35s
—Coaxial Cables
11m 0s
—Shielded and Unshielded Twisted Pair Cables
9m 58s
—Fiber Optic Cables
3m 29s
—What We Covered
1m 39s
—Introduction
5m 47s
—Broadband
3m 0s
—Digital Subscriber Line (DSL)
3m 59s
—Cable
3m 47s
—Fiber Optic
0m 50s
—Satellite
1m 42s
—Cellular
2m 54s
—Wireless (Wi-Fi)
1m 34s
—802.11x
5m 15s
—Service Set Identifier (SSID)
2m 12s
—Media Access Control (MAC) Filtering and DHCP
3m 29s
—Wired Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA)
3m 38s
—Dial-up
1m 1s
—Bluetooth
1m 43s
—Network Comparison
0m 44s
—What We Covered
5m 32s
IT Security Principals
- 54m 11s
—Introduction
6m 14s
—Social Engineering
6m 54s
—Authentication
14m 19s
—Data Security
9m 11s
—Encryption
6m 51s
—Software Firewalls
6m 24s
—What We Covered
4m 18s
Security Features
- 21m 45s
—BIOS Security
6m 24s
—Malicious Software Security
4m 26s
—Internet Browser Security
4m 39s
—Wireless Encryption Configuration
5m 1s
—What We Covered
1m 15s
Safety and Environmental Procedures
- 32m 4s
—Introduction
3m 46s
—Electrostatic Discharge (ESD)
3m 31s
—Electromagnetic Interference and Radio Frequency Interference
4m 8s
—Cathode Ray Tube (CRT), Power Supply and Inverter Safety
6m 12s
—Power Distribution
1m 50s
—Uninterruptible Power Supply (USP)
1m 50s
—Laser Printer Safety
3m 26s
—Physical Safety
4m 31s
—Environmental Safety
0m 58s
—What We Covered
1m 52s
Communication and Professionalism
- 32m 53s
—Introduction
6m 23s
—The Professional Technician
14m 16s
—Communications
3m 29s
—Managing Difficult Situations
6m 25s
—What We Covered
2m 20s
Preparing for Your CompTIA A+ Essentials (220-701) Exam
- 14m 42s
—Introduction
1m 2s
—Exam Overview
1m 24s
—Course Objectives
2m 4s
—Study Recommendations
1m 59s
—Exam Preparation
6m 10s
—What We Covered
2m 3s
Getting Started with A+ Practical Application Training
- 4m 35s
—Introduction
0m 39s
—What Will We Be Doing?
0m 50s
—What Topics Are Covered?
1m 22s
—How to Use This Course
0m 55s
—What We Covered
0m 49s
Hardware Installation
- 44m 31s
—Introduction
0m 45s
—Computer Case External and Internal Layout
4m 38s
—Mounting the Motherboard
2m 49s
—Installing Processor into Socket
1m 49s
—Installing RAM
1m 44s
—Installing Front USB Ports
2m 33s
—Installing Drives into Drive Bays
3m 26s
—Installing Drives into Drive Cages
4m 2s
—Installing Heat Sink on CPU
3m 6s
—Installing Adapter Cards
3m 45s
—Mounting the Power Supply
2m 3s
—Connecting Power Cables - Motherboard
2m 24s
—Connecting Power Cables - Drives
1m 57s
—Connecting Data Cables
3m 37s
—Connect Cooling Fan
1m 23s
—Install Case Cover
0m 28s
—Connect External Components
3m 21s
—What We Covered
0m 41s
Troubleshoot, Repair or Replace Components
- 51m 53s
—Introduction
0m 50s
—Troubleshooting and Repairing Storage Devices
7m 31s
—Memory
7m 2s
—Adapter Cards
7m 0s
—Processors (CPU)
7m 24s
—Cooling Systems
5m 44s
—Power Supplies
7m 32s
—Motherboards
7m 34s
—What We Covered
1m 16s
Install, Configure, Troubleshoot and Repair Laptop Components
- 45m 0s
—Introduction
5m 6s
—Disassemble Procedures for Proper Reassembly
3m 43s
—Video Card Upgrade
3m 25s
—LCD Screen
1m 32s
—Component Replacement
2m 59s
—Replacing a Thermal Cooling Assembly (Fan)
21m 15s
—Keyboard Replacement
5m 54s
—What We Covered
1m 6s
Troubleshooting and Repair Tools
- 30m 22s
—Introduction
0m 38s
—Multimeter
6m 26s
—Power Supply Tester
3m 4s
—Cable Testers
4m 57s
—Loopback Plugs
3m 2s
—Anti-static Pad and Wrist Strap
6m 22s
—Specialty Hardware Tools
1m 52s
—PC Repair Tool Kits
2m 32s
—What We Covered
1m 29s
Detect and Resolve Printer Issues
- 25m 59s
—Introduction
5m 42s
—Paper Jams
2m 10s
—Blank Paper
1m 56s
—Lines and Smearing
2m 15s
—Garbage Printout
1m 31s
—Ghost Image
1m 11s
—Error Codes and Status Lights
4m 1s
—Out of Memory Errors
2m 15s
—No Connectivity
3m 17s
—What We Covered
1m 41s
Troubleshooting Commands
- 1h 27m
—Introduction
4m 28s
—Directory Commands
23m 4s
—File Commands
18m 2s
—Network Commands
27m 58s
—Diagnostic and Repair Commands
12m 10s
—What We Covered
1m 38s
Windows Operating System Directory Structure
- 25m 50s
—Introduction
2m 3s
—User File Location
5m 3s
—System File Location
7m 35s
—Font File Location
2m 35s
—Temporary File Location
1m 41s
—Program File Location
2m 26s
—Offline Files and Folders
2m 40s
—What We Covered
1m 47s
System Utilities
- 1h 32m
—Introduction
0m 51s
—System Information
9m 37s
—Regional and Language Settings
13m 34s
—Administrative Tools
28m 23s
—Device Manager
9m 5s
—Task Manager
12m 25s
—System Restore
11m 39s
—Remote Desktop Protocol (RDP)
4m 40s
—What We Covered
2m 13s
—Introduction
0m 50s
—Disk Management
2m 27s
—Drive Types
5m 39s
—Partition Types
7m 40s
—File Systems and Formatting
1m 30s
—Disk Partition
4m 45s
—Drive Status
3m 6s
—Mount Points and Drive Mounting
4m 30s
—Mount Point
5m 5s
—Defrag Disk Management Tool
3m 54s
—What We Covered
1m 41s
Resolving Common Issues
- 1h 5m
—Introduction
0m 34s
—Auto Restart Errors
4m 29s
—System Lockup
5m 29s
—Device Driver Failure
2m 20s
—Blue Screen Errors
4m 3s
—Service Start Up Issues
4m 56s
—Application Install, Start of Load Failure
5m 41s
—Windows Printing Problems
6m 30s
—Boot Errors
8m 35s
—Start Up Errors
2m 49s
—System Performance and Optimization
17m 43s
—What We Covered
2m 24s
Troubleshooting Client-side Connectivity
- 46m 36s
—Introduction
1m 59s
—TCP/IP Protocol
12m 50s
—Mail Protocol
3m 33s
—FTP Settings
5m 36s
—Proxy Settings
6m 41s
—Secure Connections Protocols
3m 28s
—Firewall Settings
4m 31s
—Network Diagnostic Tools
5m 16s
—What We Covered
2m 42s
Install and Configure a Small Office Home Office Network
- 51m 23s
—Introduction
1m 57s
—Network Connections
5m 11s
—LAN Speeds
3m 26s
—DSL Physical Installation
5m 0s
—Cable Physical Installation
1m 23s
—Satellite Physical Installation
1m 8s
—Wi-Fi Physical Installation
1m 26s
—Configuring Boradband Routers
9m 17s
—Configure Firewall Settings
9m 18s
—Configuring Wireless Access Points
8m 20s
—Basic VoIP
3m 2s
—What We Covered
1m 55s
Viruses and Malware Management
- 41m 42s
—Introduction
12m 22s
—Researching Malware
4m 31s
—Malware Mitigation Strategies
4m 8s
—Antivirus Software
8m 0s
—Virus Remediation
8m 14s
—Educate End Users
2m 39s
—What We Covered
1m 48s
Implementing Security
- 39m 54s
—Introduction
1m 44s
—Local Users and Groups
4m 8s
—User Account Control (UAC)
1m 57s
—NTFS Permissions
10m 53s
—System Files and Folders
1m 50s
—Shared Files and Folders
5m 21s
—Combining NTFS and Shared Folder Permissions
3m 43s
—Encryption (BitLocker, EFS)
3m 16s
—User Authentication
1m 48s
—Bios Security
3m 3s
—What We Covered
2m 11s
Preparing for the CompTIA A+ Practical Application (220-702) Exam
- 15m 57s
—Introduction
1m 2s
—Exam Overview
2m 23s
—Course Objectives
1m 33s
—Study Recommendations
2m 18s
—Exam Preparation
7m 7s
—What We Covered
1m 34s
—Introduction
0m 46s
—What We Covered
3m 0s
—Follow-up
2m 41s
—We Value Your Opinion
1m 41s