VoIP and Web Calls: Tips for Better Remote Communications
Pluralsight
Course Summary
With more people working remotely, the importance of remote communication skills has never been greater. This course will teach you how to prepare for a web call, how to lead or participate in the call, and then how to take action afterwards.
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Course Description
With more and more employees working remotely, remote communication skills have become increasingly important. This is especially true of VoIP or web-calls. However, in a world full of distractions, deadlines, competing time zones, and a dizzying array of tools, how can you maximize the time you have on these calls? How can you effectively transition from communicating face-to-face with someone in an office to communicating with someone who's perhaps half a world away? In this course, VoIP and Web Calls: Tips for Better Remote Communications, you'll learn this and much more. First you'll learn how to prepare for the call. Then you'll learn how to effectively lead or participate in the call. Finally you'll explore the actions to take after the call is complete. When you're finished with this course, you'll have a solid understanding of remote communications and how they can help you move forward as an effective communicator in your field.
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Course Syllabus
Course Overview- 1m 45s
—Course Overview 1m 45sCourse Introduction- 7m 40s
—Course Introduction 2m 29s
—Why This Course? 2m 59s
—What You’ll Learn 2m 11sBefore the Call: Scheduling and Preparing- 23m 40sDuring the Call: Managing and Participating- 33m 37sAfter the Call: Summarizing and Following Up- 9m 6sCourse Summary and Next Steps- 8m 9s