- 24 hours of High-Quality in-depth Video E-Learning Sessions
- 48 hours of Lab Exercises
- 70% of extensive learning through Hands-on exercises, Project Work, Assignments and Quizzes
- The online ITIL V3 Certification training will prepare you for ITIL® Certification
- 24*7 Lifetime Support with Rapid Problem Resolution Guaranteed
- Lifetime Access to Videos, Tutorials and Course Material
- Guidance to Resume Preparation and Job Assistance
- Step-by-step Installation of Software
- Course Completion Certificate from Intellipaat
About ITIL Training Course
Intellipaat’s ITIL training course is a v3 Foundation course in ITIL® and various IT Service Management Life cycles. The major topics of this online V3 certification training include Introduction to ITIL®, ITIL model, Comparison between Service Desk, Rule Desk and Call Center, Key definitions and features of Incident, Problem, Change, Release, Configuration, Service Level, IT Services, Financial, Capacity, IT Service Continuity Management, Security Management and Availability Management.
Learning ObjectivesAfter completion of this online foundation training course on ITIL, you will be able to:
- Understand what is ITIL v3 Foundation and know the benefits of ITSM implementation through ITIL®
- Get insight into functions and activities of Service Desk
- Understand key features of various IT Management services like Incident, Problem, Change, Release, Configuration, Service Level, IT Services, Financial, Capacity and Availability Management
- Learn the processes of IT services in different management verticals
- Gain competence in IT Service Continuity Management and Security Management
- Individuals looking for high-level Certification in IT Management
- Basic understanding of IT service delivery and service management can be beneficial
Why take ITIL Training Course?
- ITIL® is world’s most sought-after, widely-used, acknowledged and Professional IT Service Management Certification.
- This framework helps organizations in providing effective IT services reducing costs, increasing customer satisfaction, increasing productivity and much more.
- This online foundation training course on ITIL gives you an opportunity to get through ITIL® Certification, which will further offer excellent jobs and better salaries.