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SAP CRM Training

Course Summary

About Course This course will help you to prepare for "SAP CRM Certification

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    Course Syllabus

    SAP CRM Course Content

    1. Overview of SAP CRM Training

    Topics: System Landscape, Overview of Marketing, Sales, Services, Channel Management., SAP Operation and Implementation-SAP Solution manager2. Business Partners and Account Management

    Topics: BP Categories, BP Roles, BP Relationships, Related Customization3. Organization Management

    Topics: Creation and display of Org. Model, Organization data determination, Organization data profile, Related Customization4. Product Master

    Topics: Enhancement of Product Master, Creation of Material, Warranty, Financing and Services, Related Customization5. Transaction Processing

    Topics: Customization of Business Transactions, Item category determination6. Activity Management

    Topics: Business Activity, Tasks7. Partner Processing

    Topics: Partner Functions, Partner Function Category, Partner Determination Procedure, Assignment of Transactions to PDP8. CRM Actions

    Topics: Creation of Action Profile in Transactions etc., Implementation of Action Profile, Assignment of Action profile to transactions9. Middleware

    Topics: Administration Console, BDocs Messaging, RFC Connections, Middleware Settings, Initial and Delta Load, Registration of Queues10. Demonstration of Web User Interface (SAP WEB UI)

Course Fee:

Course Type:


Course Status:



1 - 4 hours / week

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