MSP® Foundation & Practitioner Certification Training

Course preview

Managing Successful Programmes (MSP®)

Lesson 0 - MSP Course Introduction 15:03

1 Course Introduction 00:50

2 Course Objectives 00:26

3 MSP-Introduction 00:40

4 About APMG and AXELOS 02:00

5 Value of MSP to Professionals 01:09

6 Value of MSP to Organisations 01:17

7 Updates in 2011 Edition of MSP 01:18

8 Requirements for Certification 00:31

9 MSP Examination 00:54

10 MSP Exam Pattern 02:15

11 About This Tutorial 00:52

12 Mapping of Lessons 01:26

13 Advanced Practitioner Exam (MSP®) 00:08

14 MSP Advanced Practitioner 00:41

15 MSP Advanced Practitioner (contd.) 00:27

16 Conclusion 00:09

Lesson 1.0 - Introduction to MSP 11:35

1 Introduction to MSP 00:44

2 Objective 00:22

3 MSP Features 00:42

4 MSP Framework 01:00

5 Programme-Introduction 00:46

6 Differences between Programme and Project 02:09

7 Programme Management 03:11

8 Programme Management 00:43

9 Programme Management Environment 01:01

10 Summary 00:57

Lesson 1.1 - Using MSP 15:15

1 Using MSP 00:12

2 Objectives 00:22

3 Types of Programmes 02:22

4 Information Baselines 01:57

5 Information Baselines (contd.) 01:29

6 Using MSP 02:21

7 Business Alignment 01:40

8 Programme Impact Matrix 01:23

9 When to Use MSP-Problem Statement 01:34

10 When to Use MSP-Solution 01:12

11 Summary 00:43

Lesson 1.2 - Quiz

1 Quiz

Lesson 1.3 - Conclusion 00:09

1 conclusion 00:09

Lesson 2.0 - Programme Management Principles 18:19

1 Programme Management Principles 00:30

2 Objectives 00:16

3 MSP Framework 00:34

4 MSP Principles Introduction 01:42

5 Principle 1 Remaining Aligned with Corporate Strategy 01:46

6 Principle 2 Leading Change 02:24

7 Principle 3 Envisioning and Communicating a Better Future 01:41

8 Principle 4 Focusing on Benefitsand Threats to them 01:00

9 Principle 5 Adding Value 01:43

10 Principle 6 Designing and Delivering a Coherent Capability 02:01

11 Principle 7 Learning from Experience 00:47

12 MSP Principles Problem Statement 01:36

13 MSP Principles Solution 01:32

14 Summary 00:47

Lesson 2.1 - Quiz

1 Quiz

Lesson 2.2 - Conclusion 00:09

1 Conclusion 00:09

Lesson 3.0 - Governance Themes Overview 08:18

1 Governance Themes Overview 00:26

2 Objectives 00:16

3 MSP Framework 00:40

4 Governance Themes Introduction 01:19

5 Governance Themes Introduction (contd.) 01:12

6 Governance Themes Introduction (contd.) 00:41

7 Contents of the Themes in MSP 01:01

8 Strategies and Plans 00:43

9 Strategies and Plans (contd.) 01:19

10 Summary 00:41

Lesson 3.1 - Governance Themes and Transformation Flows 08:35

1 Governance Themes and Transformation Flows 00:15

2 Objectives 00:26

3 Programme Management in Organisation-Controlled Framework 01:20

4 Governance Themes and Transformational Flows Interaction 02:25

5 Governance Themes and Transformational Flows Interaction (contd.) 01:31

6 Roles and Area of Focus 01:54

7 Summary 00:44

Lesson 3.2 - Quiz

1 Quiz

Lesson 3.3 - Conclusion 00:10

1 Conclusion 00:10

Lesson 4.0 - Transformational Flow Overview 14:01

1 Transformational Flow Overview 00:28

2 Objectives 00:24

3 MSP Framework 00:29

4 Programme Life Cycle Introduction 03:01

5 Programme Brief 00:40

6 Governance and Tranches 01:22

7 Monitoring the Programme 00:55

8 Closing the Programme 00:58

9 Reasons for Closing the Programme 01:25

10 Document Management over Programme Life Cycle 03:19

11 Summary 01:00

Lesson 4.1 - Quiz

1 Quiz

Lesson 4.2 - Conclusion 00:09

1 Conclusion 00:09

Lesson 5.0 - Programme Organisation 14:30

1 Programme Organisation 00:25

2 Objectives 00:22

3 MSP Framework 00:40

4 Programme Organisation Introduction 01:10

5 Programme Leadership 01:40

6 Programme Structure 00:39

7 Sponsoring Group 01:09

8 Sponsoring Group Responsibilities 02:12

9 Senior Responsible Owner Responsibilities 01:10

10 Senior Responsible Owner Attributes 01:24

11 Programme Board 00:44

12 Programme Board Structure 00:48

13 Programme Board Responsibilities 01:20

14 Summary 00:47

Lesson 5.1 - The Programme Board 18:36

1 The Programme Board 00:11

2 Objectives 00:16

3 Programme Board Membership 00:50

4 Programme Manager Responsibilities 01:44

5 Programme Manager Attributes 01:24

6 Business Change Manager 00:38

7 Business Change Manager Responsibilities 01:53

8 Business Change Manager Attributes 01:25

9 Business Change Team 00:59

10 Programme Office 00:51

11 Programme Office (contd.) 02:47

12 Programme Assurance 01:06

13 Other Governance Roles 01:18

14 Programme Organisation Problem Statement 01:21

15 Programme Organisation Solution 01:07

16 Summary 00:46

Lesson 5.2 - Programme Organisation within the Transformational Flow 14:54

1 Programme Organisation within the Transformational Flow 00:10

2 Objectives 00:24

3 Integrating Programme and Project Structures 02:21

4 Programme Organisation within the Transformational Flow 00:51

5 Programme Organisation within the Transformational Flow (contd) 01:44

6 Programme Organisation within the Transformational Flow (contd.) 01:12

7 Roles and Area of Focus 03:29

8 Programme Information Responsibilities 02:15

9 Organisation Structure Information 01:45

10 Summary 00:43

Lesson 5.3 - Quiz

Quiz

Lesson 5.4 - Conclusion 00:10

Conclusion 00:10

Lesson 6.0 - Vision 09:27

1 Vision 00:36

2 Objectives 00:17

3 MSP Framework 00:26

4 Vision Introduction 00:36

5 Vision Statement Functions 02:13

6 Qualities of a Good Vision Statement 02:12

7 Sample Vision Statements 01:52

8 Vision vs. Mission 00:40

9 Summary 00:35

Lesson 6.1 - Vision and Transformational Flow 09:31

1 Vision and Transformational Flow 00:15

2 Objectives 00:20

3 Vision Statement Transformational Flow 01:50

4 Rolesand Areas of Focus in Developing and Achieving Vision 03:19

5 Vision Statement Information 01:13

6 Vision Problem Statement 00:50

7 Vision Solution 01:03

8 Summary 00:41

Lesson 6.2 - Quiz

1 Quiz

Lesson 6.3 - Conclusion 00:08

1 Conclusion 00:08

Lesson 7.0 - MSP Overview of Leadership and Stakeholder Engagement 10:57

1 Overview of Leadership and Stakeholder Engagement 00:28

2 Objectives 00:19

3 MSPFramework 00:29

4 Leading Change Actively Manage Stakeholders 01:30

5 Kinds of Stakeholder Responses 01:03

6 Role of Leadership in Stakeholder Engagement 01:29

7 Leadership vs. Management 01:49

8 Business Change Management 01:08

9 Communications with Projects and Other Programmes 01:53

10 Summary 00:49

Lesson 7.1 - Stakeholder Engagement Process 18:36

1 Stakeholder Engagement Process 00:10

2 Objectives 00:28

3 Stakeholder Engagement Process 02:14

4 Identifying Stakeholders 01:40

5 Creating and Analysing Stakeholder Profiles 02:43

6 (Re)defining the Stakeholder Engagement Strategy 02:12

7 Planning the Engagements 01:48

8 Programme Communications Plan and Communication Channels 01:49

9 Engaging Stakeholders 01:04

10 Measure Effectiveness 01:08

11 Stakeholder Engagement Problem Statement 01:05

12 Stakeholder Engagement Solution 01:20

13 Summary 00:55

Lesson 7.2 - Leadership and Stakeholder Engagement within the Transformational Flow 13:34

1 Leadership and Stakeholder Engagement within the Transformnt 00:55

2 Objectives 00:34

3 Leadership and Stakeholder Engagement within the Transformnt 03:13

4 Roles and Areas of Focus in Leadership and Stakeholder Engnt 03:36

5 Leadership and Stakeholder Engagement Documents Purpose 00:52

6 Leadership and Stakeholder Engagement Documents Information 03:33

7 Summary 00:51

Lesson 7.3 - Quiz

1 Quiz

Lesson 7.4 - Conclusion 00:11

1 Conclusion 00:11

Lesson 8.0 - Benefits Management and Categorisation 19:57

1 Benefits Management and Categorisation 00:24

2 Objectives 00:23

3 MSP Framework 00:55

4 Benefits Management Introduction 01:20

5 Benefits Management Interfaces 01:03

6 Benefits Management Interfaces (contd.) 00:43

7 Alignment of Benefits with Corporate Objectives 01:27

8 Differences between Outputs, Capabilities, Outcomes and Benefits 01:36

9 Benefits Categorisation 01:27

10 Benefits Categorisation Value 01:10

11 Benefits Categorisation Financial Impact 01:02

12 Benefits Categorisation Corporate Objectives 02:00

13 Benefits Categorisation Stakeholder Impact 01:06

14 Benefits Categorisation Timeline 01:14

15 Benefits Categorisation Level of Risk 01:08

16 Benefits Management Problem Statement 00:53

17 Benefits Management Solution 01:10

18 Summary 00:56

Lesson 8.1 - Benefits Management Cycle 16:35

1 Benefits Management Cycle 00:11

2 Objectives 00:23

3 Benefits Management Cycle 00:43

4 Identify Benefits 01:20

5 Benefits Map 02:01

6 Benefits Management Strategy 01:28

7 Benefits Profiles 01:22

8 Plan Benefits Realisation 02:48

9 Deliver Benefits Realisation 01:24

10 Key Performance Indicators 01:32

11 Benefits Reviews 01:43

12 Optimise and Look for Other Benefits 00:53

13 Summary 00:47

Lesson 8.2 - Benefits Management and Transformational Flow 12:49

1 Benefits Management and Transformational Flow 00:16

2 Objectives 00:26

3 Benefits Management within the Transformational Flow 01:46

4 Benefits Management within the Transformational Flow (contd.) 01:33

5 Roles and Area of Focus in Benefits Management 02:59

6 Benefits Management Strategy Information 01:22

7 Benefits Realisation Plan Information 01:28

8 Benefits Map Information 00:49

9 Benefits Profiles Information 01:18

10 Summary 00:52

Lesson 8.3 - Quiz

1 Quiz

Lesson 8.4 - Conclusion 00:10

1 Conclusion 00:10

Lesson 9.0 - An Overview of Blueprint Design and Delivery 10:07

1 An Overview of Blueprint Design and Delivery 00:20

2 Objectives 00:19

3 MSP Framework 00:38

4 Blueprint Introduction 02:12

5 POTI Model 01:08

6 Designing the Blueprint Delivery 01:17

7 Designing the Blueprint Delivery (contd.) 01:02

8 POTI Model Problem Statement 00:49

9 POTI Model Solution 01:37

10 Summary 00:45

Lesson 9.1 - Designing the Blueprint Delivery 08:50

1 Designing the Blueprint Delivery 00:09

2 Objectives 00:23

3 Options Analysis 01:03

4 Optimising the Approach 01:09

5 Options if The Emerging Business Case is Not Viable 00:59

6 Understanding the Tranches 00:56

7 Step Changes through Tranches Choose Existing Projects 01:11

8 Step Changes through Tranches Overlapping Tranches 02:02

9 Summary 00:58

Lesson 9.2 - Blueprint Design and Delivery within the Transformational Flow 09:57

1 Blueprint Design and Delivery within the Transformational Flow 00:19

2 Objectives 00:26

3 Blueprint Design and Delivery within the Transformational Flow 02:48

4 Roles and Area of Focus in Blueprint Design and Delivery 04:22

5 Information - Blueprint 01:05

6 Summary 00:57

Lesson 9.3 - Quiz

1 Quiz

Lesson 9.4 - Conclusion 00:09

1 Conclusion 00:09

Lesson 10.0 - Overview of Planning and Control 14:11

1 Overview of Planning and Control 00:34

2 Objectives 00:21

3 MSPFramework 00:33

4 Planning and Control Introduction 01:21

5 Programme Plan 01:52

6 Resources 01:08

7 Resource Management Strategy and Plan 01:16

8 Risk Management 00:43

9 Projects Dossier 02:06

10 Deadlines Constraints and Priorities 01:25

11 Workstreams 01:15

12 Workstreams (contd.) 00:55

13 Summary 00:42

Lesson 10.1 - Planning and Control Activities 16:39

1 Planning and Control Activities 00:09

2 Objectives 00:22

3 Scheduling 01:23

4 Programme Control 01:39

5 Monitoring and Control Strategy 01:10

6 Dependency Management 02:00

7 Project Briefs 01:04

8 Integration of Information 00:59

9 Information Management Strategy and Plan 00:59

10 Progress Monitoring 01:24

11 Planning and Controlling Transition 02:22

12 Dependency Management Problem Statement 01:13

13 Dependency Management Solution 01:09

14 Summary 00:46

Lesson 10.2 - Planning and Control within the Transformational Flow 08:25

1 Planning and Control within the Transformational Flow 00:18

2 Objectives 00:26

3 Planning and Control within the Transformational Flow 02:46

4 Roles and Areas of Focus in Planning and Control 04:04

5 Summary 00:51

Lesson 10.3 - Information Documents Used in Planning and Control 01:19

1 Information Documents Used in Planning and Control 00:11

2 Objectives 00:16

3 Information Documents Used in Planning and Control

4 Summary 00:52

Lesson 10.4 - Quiz

1 Quiz

Lesson 10.5 - Conclusion 00:08

1 Conclusion 00:08

Lesson 11.0 - Introduction to Business Case 14:31

1 Introduction to Business Case 00:29

2 Objectives 00:17

3 MSPFramework 00:37

4 Business Case Introduction 01:17

5 Genesis of Programme Business Case 01:55

6 Link with Benefits 01:13

7 Link with Projects 01:42

8 Contents of Business Case 01:43

9 Net Benefit Line 01:19

10 Types of Programme Costs 03:09

11 Summary 00:50

Lesson 11.1 - Business Case Review and Roles 13:59

1 Business Case Review and Roles 00:19

2 Objectives 00:30

3 Reviewing the Business Case 02:13

4 Managing the Business Case 01:25

5 Business Case within the Transformational Flow 02:35

6 Business Case Roles and Areas of Focus 02:57

7 Business Case Information 00:54

8 Business Case Problem Statement 00:40

9 Business Case Solution 01:29

10 Summary 00:57

Lesson 11.2 - Quiz

1 Quiz

Lesson 11.3 - Conclusion 00:09

1 Conclusion 00:09

Lesson 12.0 - Overview of Risk and Issue Management 14:29

1 Overview of Risk and Issue Management 00:29

2 Objectives 00:23

3 MSPFramework 00:28

4 Risk and Issue 01:16

5 Sources of Risk Identification 01:16

6 Risk Management Perspectives 03:36

7 M o R risk management principles 01:46

8 Risk Management Framework 04:07

9 Summary 01:08

Lesson 12.1 - Introduction to Risk Management 15:24

1 Introduction to Risk Management 00:08

2 Objectives 00:16

3 Managing Risks in a Programme 00:46

4 Risk Management Strategy 01:34

5 Risk Appetite and Tolerance Thresholds 01:02

6 Assumptions, Early Warning Indicators and Risk Register 02:27

7 Threats and Opportunities 01:15

8 Evaluating Risks 01:43

9 Probability Impact Grid 01:11

10 Risk Aggregation 01:28

11 Summary Risk Profile 01:02

12 Proximity and Progress Reporting 01:43

13 Summary 00:49

Lesson 12.2 - Introduction to Issue Management 15:41

1 Introduction to Issue Management 00:09

2 Objectives 00:23

3 Issues Introduction 01:03

4 Threat Responses 02:02

5 Opportunity Responses 01:33

6 Issue Management Framework 02:51

7 Issue Management Strategy and Issue Register 00:50

8 Change Control 01:21

9 Configuration Management 02:05

10 Responses Problem 01:10

11 Risk Responses Solution 01:13

12 Summary 01:01

Lesson 12.3 - Risk and Issue Management within the Transformational Flow 13:21

1 Risk and Issue Management within the Transformational Flow 00:19

2 Objectives 00:38

3 Risk and Issue Management within the Transformational Flow 02:39

4 Roles and Areas of Focus in Risk and Issue Management 03:44

5 Risk and Issue Management Documents Information 05:04

6 Summary 00:57

Lesson 12.4 - Quiz

1 Quiz

Lesson 12.5 - Conclusion 00:10

1 Conclusion 00:10

Lesson 13.0 - Quality and Assurance Management 07:18

1 Quality and Assurance Management 00:33

2 Objectives 00:16

3 MSP Framework 00:36

4 Quality and Assurance 01:05

5 Differences at Programme Level and Project Level 01:09

6 Quality and Programme Management Principles 02:50

7 Summary 00:49

Lesson 13.1 - Scope of Programme Quality 17:23

1 Scope of Programme Quality 00:09

2 Objectives 00:13

3 Scope of Programme Quality 02:41

4 Communications Management 01:05

5 Information Management 01:41

6 Process Management 01:33

7 Asset Management 01:21

8 Programme Leadership 01:08

9 People Management 01:29

10 Standards Management 01:29

11 Supply Chain Management 01:17

12 Scope of Programme Quality Problem Statement 00:56

13 Scope of Programme Quality Solution 01:29

14 Summary 00:52

Lesson 13.2 - Overview of Assurance Management 14:53

1 Overview of Assurance Management 00:08

2 Objectives 00:19

3 Assurance Management Principles 02:09

4 Assurance Management Techniques 00:39

5 Assurance Management Techniques-Audit 00:54

6 Assurance Management Techniques-Effectiveness of Measurement 01:21

7 Assurance Management Techniques-Assurance Reviews 01:31

8 Assurance Management Techniques-P3M3 Maturity Assessments 01:53

9 Assurance Management Techniques Gated Reviews 00:39

10 Health Checks 03:07

11 Health Checks (contd.) 01:18

12 Summary 00:55

Lesson 13.3 - Quality and Assurance Management within the Transformational Flow 10:51

1 Quality and Assurance Management within the Transformational Flow 00:23

2 Objectives 00:34

3 Quality and Assurance Strategy 00:49

4 Quality and Assurance Plan 01:17

5 Quality and Assurance Management within the Transformational Flow 02:11

6 Roles and Areas of Focus in Quality and Assurance Management 02:18

7 Quality and Assurance Management Documents Information 02:16

8 Summary 01:03

Lesson 13.4 - Quiz

1 Quiz

Lesson 13.5 - Conclusion 00:10

1 Conclusion 00:10

Lesson 14.0 - Identifying a Programme 19:58

1 Identifying a Programme 00:21

2 Objectives 00:22

3 MSP Framework 00:42

4 Identifying a Programme Introduction 03:21

5 Step 1 Sponsor the Programme 00:48

6 Step 1 Sponsor the Programme (contd.) 01:08

7 Step 2 Confirm the Programme Mandate 01:08

8 Step 3 Appoint the SRO and Programme Board 01:26

9 Step 3 Appoint the SRO and Programme Board (contd.) 01:33

10 Step 4 Produce the Programme Brief 01:50

11 Step 5 Develop the Programme Preparation Plan 01:17

12 Step 6 and 7 Independent Review and Approval to Proceed 02:15

13 Identifying a Programme Problem Statement 00:50

14 Identifying a Programme Solution 01:42

15 Summary 01:15

Lesson 14.1 - Identifying a Programme-Roles and Documents Used 09:07

1 Identifying a Programme Roles and Documents Used 00:20

2 Objectives 00:24

3 Roles and Responsibilities 01:41

4 Documents Used in Identifying a Programme Purpose 01:02

5 Documents Used in Identifying a Programme Information 04:45

6 Summary 00:55

Lesson 14.2 - Quiz

1 Quiz

Lesson 14.3 - Conclusion 00:09

1 Conclusion 00:09

Lesson 15.0 - Defining a Programme-Steps 1 to 4 11:28

1 Defining a Programme Steps 1 to 4 00:30

2 Objectives 00:26

3 MSP Framework 00:35

4 Defining a Programme Introduction 03:50

5 Step 1 Establish the Infrastructure for ‘Defining a Programme’ 01:19

6 Step 2 Establish the Team to Define the Programme 01:20

7 Step 3 Identify and Analyse the Stakeholders 01:33

8 Step 4 Refine Vision Statement 00:45

9 Summary 01:10

Lesson 15.1 - Defining a Programme-Steps 5 to 12 13:57

1 Defining a Programme Steps 5 to 12 00:12

2 Objectives 00:16

3 Step 5 Develop the Blueprint 02:17

4 Step 6 Develop Benefit Profiles 00:37

5 Step 6 Develop Benefit Profiles (contd.) 01:52

6 Step 7 Model the Benefits and Refine the Profiles 01:05

7 Step 8 Validate the Benefits 02:20

8 Step 9 Design the Project Dossier 00:47

9 Step 10 Identify Tranches 01:02

10 Step 11 Design the Programme Organisation 02:01

11 Step 12 Develop the Governance Arrangements 00:32

12 Summary 00:56

Lesson 15.2 - Defining a Programme-Steps 13 to 17 12:24