Certified ScrumMaster® (CSM) Certification Training

Who is the instructor for the classroom training?

This course is conducted by a Certified Scrum Trainer (CST) with 20+ years of experience delivering classroom training.

How do I enroll for the classroom training?

You can enroll for this course on our website and make an online payment using any of the following options:

Visa Credit or Debit Card

MasterCard

American Express

Diner’s Club

PayPal

Once payment is received you will automatically receive a payment receipt and access information via email.

Where will the training be held?

The venue is finalized a few weeks prior to the training and you will be informed via email. If you have any questions, contact us 24/7 using the form on the right of any page on the Simplilearn website, select the Live Chat link or contact Help & Support.

Do you provide transportation and refreshments with the training?

No transportation and refreshments are not included.

Can I change the city, place and date after enrolling for the classroom training?

Yes, you can change the city, place, and date for the classroom training, but a rescheduling fee is charged. For more information, please review our Rescheduling Policy.

Can I cancel my enrollment? Do I get a refund?

Yes, you can cancel your enrollment. We provide a complete refund after deducting an administration fee. To learn more please review our Refund Policy.

Do you provide a money back guarantee for the training programs?

Yes. We do offer a money-back guarantee for many of our training programs. Refer to our Refund Policy and submit refund requests via our Help and Support portal.

Who provides the certification?

CSM certification is provided by the reputed Scrum Alliance.

Do you provide a course completion certificate?

Yes, we offer a course completion certificate after you successfully complete the training program.

Do you provide a group discount for classroom training programs?

Yes, we offer group discounts for our training programs. To learn more about our discount packages, contact us using the form on the right of any page on the Simplilearn website, select the Live Chat link or contact Help & Support.

What is a Certified ScrumMaster?

As defined by the Scrum Alliance, a Certified ScrumMaster is someone who has been taught (by a Certified Scrum Trainer) the Scrum terminology, practices, and principles that will enable them to fulfill the role of ScrumMaster or Scrum team member.

Completing a Certified ScrumMaster course is the first step to becoming more familiar with Scrum and Agile frameworks. Experience and continuing education are necessary for someone to truly master Scrum. To demonstrate deep understanding and experience with Scrum, CSMs are also encouraged to participate in Certified Scrum Product Owner (CSPO) training.

What qualification does a Certified Scrum Trainer (CST) hold?

A Certified Scrum Trainer (CST) is a senior individual within the Scrum community who has attained Certified Scrum Trainer status through the Scrum Alliance. Stringent certification requirements are imposed on those earning their CSTs; all must be active contributors in the Scrum community, typically co-train with multiple other CST’s for knowledge transfer, and demonstrate a keen understanding of Scrum through multiple years of successful application in professional environments.

Simplilearn trainers go one step further; all of our CSTs have both technical and business backgrounds, and derive successful training expertise from hundreds of client-site coaching engagements.

When do I get my login information?

Within five business days of the course, students will receive an email with Scrum Alliance login information, and a separate email from the Simplilearn training team outlining the steps to follow.

How do I complete the ScrumMaster evaluation and receive my certificate?

Students will receive an email from the Scrum Alliance within five business days of the course. Once you log in to the Scrum Alliance website:

Scrum Master students will need to complete a free, non-graded, online evaluation. Once this has been submitted and the terms & conditions have been agreed to, students may download and print their certification directly from the Scrum Alliance website.

Product owner students will need to accept the terms & conditions. Students may then download and print their certification directly from the Scrum Alliance website.

When is the exam conducted?

The exam can be taken online after you receive your Scrum Alliance login information. Students generally receive this login information within five business days of the course.

Is the certification fee included in my course fee?

Yes. The certification and evaluation fees are included in the cost of this course, along with the costs of course materials and learning aids.

Are new job placement opportunities available to me after Scrum training?

Yes. There are many opportunities available that require Scrum and Agile training. Most major job sites have multiple listings for Scrum Masters or Project Managers with Agile/Scrum experience.

I’d like to learn more about this training program. Whom should I contact?

Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.