Are you running an in-house call centre to provide help desk services? Or you have outsourced help desk to an external party? Well, most of the businesses feel more bemused when it comes to help desk More...

Businesses have to sometimes juggle with sudden influx of huge customer call volume related to product or services inquiry. With limited resources, certainly it won’t be possible for anyone More...

Competition in the market is rising day by day. Needless to mention every business regardless of their size is vying to spread right word of mouth about their products or services. For improved sales More...

The emergence of inbound call centre services has significantly contributed a lot in driving business success for many organisations. Any company that pays heed to the type of services they are rende More...

There is a continuous advancement in technology as time is passing by. In the last few decades, new technologies have served us many purposes and have helped us live a simpler life. Manual work is n More...