Today, the way we used to book ticket has changed. Instead of going to the ticket counter, stand in a line, and book tickets, sometimes not, if all tickets have been sold, people use bus ticketing management system, check seat availability, make payment, and book seat. Whether people book tickets for movies, any event, or traveling (bus or train), booking tickets is easier than before.
Many bus ticket booking businesses have adopted the new way and allowing customers to book tickets by their own software or app. But getting the right one for your business can be a bit difficult. Every software has its own features and selecting the relevant features is a challenge. If you only go with the software that offers maximum features then there is a chance that you end up buying a wrong one.
Hence in spite of going only with the features, select one which is suitable for your business and address its limitations.
Below given some points that you should consider while selecting a booking software for your business.
1. Clean And Easy Checkout
The online checkout of your website is the point of contact between you and your customers. It should be brief, intuitive, and clean. Sometimes minor differences in the checkout design can make major differences in your conversion rates as well as revenues. Moreover, a well-designed checkout can significantly reduce the number of phone calls that your staff receive regarding queries.
Along with that, you have to make sure that your booking software is mobile-optimized, allowing customers to book tickets from their phones.
2. Cloud-Based
The booking system is your one-stop solution where you manage inventories, schedules, customer communication, and much more. With cloud-based software, you can access all the data anywhere, anytime.
Moreover, with this software, you are no longer needed to update your system manually to get any feature update. All the changes will take place automatically as frequently as needed.
There are many booking software available that provide activity and tour to the companies to let have complete control over their process, custom or weekly schedules, and can modify their prices accordingly.
3. Flexible Tour Pricing
Undoubtedly, the way you set up your prices directly impacts your business. Booking software can help you and make it easy to modify the prices as per the market demand.
In case you charge more for prime-tours or weekend than weekdays charge, you may need more than one pricing schedules. Pricing functionalities are one of the most instrumental features of any booking software.
4. Fewer Clicks
Remember the time you spent on the traditional booking system. From collecting payments, running reports to assign guides to the customers, you might have spent a lot of time for these tasks.
What if you can do all these tasks in just a few seconds, not even in minutes. Booking software can help you do a dozen of tasks that too in minimal possible time. No more continue clicks, no more page reloads, and no more manual updates. These may look like small tasks to do, but in your day-to-day activities, you can increase your productivity by automating them.
5. Integrated Social Reviews
It is difficult to know and understand the value of your customer’s review on other sites. What your customers are thinking about you can be known by what they are posting on social media about their experience with your services. But it’s not possible everytime to check if there is an update. It will unnecessarily waste your time.
A booking software can help you. It can boost your marketing with the customer review emails. Every time a customer gets happy with your services, the software will automatically send him a ‘Thank you’ email along with your website or app link to give the review about your services.
These were some features that you must consider while going for bus tracking app development. But there is still one thing that you need to take care of, process.
The process can be evident in a lot of ways: the streamlined product, a training program and clear implementation for your staff, the way sales rep anatomised your business and address your needs. You need to manage the entire process as there is no checkbox or say an option for it on the feature list.
Ritesh
