$150
ServiceNow System Administration Certification Training -
Passing the ServiceNow System Administrator Certification Exam d...
IT Help desk
A help desk is a place that a user of information technology can call to get help with a problem. A help desk may consist of a group of experts using software to help track the status of problems and other special software to help analyze problems.
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Project & Service Management
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IT Courses
$29
Help Desk Essentials: Customer Interaction -
Learn valuable soft skills and customer service skills for working ...
$30
IT Help Desk for Beginners -
The essentials to become an IT Help Desk Technician
$205
IT Help Desk Professional -
Get Hands-On Experience on Helpdesk Skills, Learn, Master & Trouble...
IT Course Reviews
ServiceNow SysADmin Certification Prep Training
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IT Blogs & Reviews
Making the Most of Helpdesk Software: Creating a Knowle... |
James on 16 March 18
As an MSP, your helpdesk software is one of the most powerful weapons that you have in ...
What is the Importance of Opting for IT helpdesk Outsou... |
Audrina on 23 January 18
Most people are aware of the importance of shift of technology in almost every field. ...
Improve your Business Performance by Outsourcing Help D... |
Jessica on 06 June 16
As customer demands are growing, you need to focus on addressing their queries so ...
ITSM automation and intelligence gains deliver self-ser... |
Dana on 21 April 16
The next BriefingsDirect IT support thought leadership discussion highlights how ...
Project & Service Management
IT Blogs & Reviews
Making the Case for a Career in IT |
Jesse on 21 March 19
Whether you’re a college student looking to get started in a promising career ...
5 In-Demand Soft Skills of IT Professionals Every Emplo... |
Jessica on 25 February 19
Those in IT have a stigma of being introverted and not being the "people person" type. ...
The Most Popular IT Career Skills in the US |
Raghava on 06 December 18
Even the most gifted IT practitioner simply can’t be an expert in everything! There ...
Online Education Vs. Traditional Education: Which One I... |
Louis on 01 November 18
Traditionally, ‘college’ depicts a scenario where students are formally ...
How To Leverage Technology To Increase The Professional... |
Janice on 03 October 18
So, as an IT professional, how many times do you end your day with pending tasks than the ...
Ways to Search for a New Job |
Tracy on 27 September 18
It's banality, yet evident: Finding a job is a full-time job. Regardless of whether ...
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