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Project Procurements, Performance, and Change Management
Pluralsight

Learn to lead projects with confidence, develop and meet requirements, and come in on time and within your budget. This fifth and final course in the CompTIA Project+ explores how relationships with vendors and procurement sources are managed.
Support Center Tools, Technologies, and Metrics
Pluralsight

A Support Center requires a set of tools to support organizational users and must be able to collect metrics about the level of support being achieved. This course teaches the basics of a ticketing system, from the process to analyzing information.

IT Career Development Platform