Communication is most certainly a central aspect of any social media. Chatbots have changed the way brands interact with their customers on social media.
Chatbots are defined as a service, powered by certain rules and, in some instances, artificial intelligence (AI) that you interact with via a chat interface.
Many businesses today are using chatbots as a simple and effective way to interact with their customers.
In this article, we will introduce you some of the most powerful chatbots for social media.
Facebook has opened its messenger platform to chatbots in April this year. Since then, more than 11,000 bots have been added to the Facebook Messenger.
A number of new features have also been added. Chatbots can now send videos, audio clips, GIF’s, as well as other files.
Facebook Messenger chatbots have a permanent menu of five options which make user navigation easier.
New options also allow users to have up to 10 buttons to respond to a message. The buttons will now appear at the bottom of the screen. Instead of showing all options, only the buttons relevant to previously chosen options will appear.
Here is the list of some of the most powerful Facebook Messenger chatbots.
You need to find a restaurant, café or a bar? With Sure, you can choose between thousands of recommendations. Discover new places every day.
At the moment, available cities are London, Copenhagen, and San Francisco.
Using this weather bot, you can easily track daily forecasts. Simply visit the link, say ‘Hi,' enter the name of your city and Poncho will send you morning and afternoon weather briefs.
As of 2016, Poncho covers all of continental US.
When you need quick health info, instead of manually searching through dozens of health articles, blogs and websites, you ask HealthTap bot to ask a question about your health issue.
Depending on your question, HealthTap will generate several articles relevant to the symptoms you described.
Assist is your AI assistant. A menu of helpful options include:
· Get a Ride
· Food Delivery
· Discover Places
· Event Tickets
Of course, there are many more. Some of the options will include a fee.
A Wikipedia bot, you can use it as a shortcut app to get to Wikipedia articles. Just enter a message to describe your desired topic and Alex will display relevant Wiki articles.
While not actually a bot that you can talk to, Surveybot is a service that will help you create a bot survey you can use to interact with other Facebook users.
It is primarily useful for business with Facebook based customers. Visit Surveybot.io and sign in with your Facebook account and create your short survey.
Fify is a powerful and intelligent fashion discovery and transaction chatbot. Fify will behave differently with different people and will remember one’s tastes and preferences.
Most importantly, Fify is good at recognizing the correct context.
This bot can also be extremely useful for marketers.
According to many, it is one of the best e-commerce bot currently available. Purchasing products and services with 1-800-Flowers is easy. Whenever you need flowers delivered, 1-800-Flowers chatbot is there to get it done quickly.
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Booking flight tickets online can sometimes be complicated. KLM Airlines is a quick and easy way to book a flight right from your Messenger.
It will take you half the time it would take booking the flight on their website, and you will also receive flight information and ticket confirmations.
Whenever you need to exercise, GymBot is there to keep your stats. All you need is to send the stats in certain file format and GymBot will store them in its database.
You are then able to view your stats and any moment and monitor your progress.
If you are unsure what to make for dinner, Dinner Ideas bot can be a perfect solution for you. When you subscribe, you can choose one recipe being sent to you either every day or week.
There is also an option where you simply enter the list of ingredients, and Dinner Ideas will suggest recipes for you.
Chatbots for Other Platforms
Despite the fact most chatbots available today are for Facebook Messenger, there are numerous others available on social media platforms such as Twitter, Twitch, and YouTube.
We will list some of the best chatbots currently available on various social media platforms.
Nightbot is a chatbot for Twitch and YouTube allowing you to automate your live stream’s chat with several new features.
Nightbot is cloud hosted, so there are no servers and downloads. What makes Nightbot stand out is customizability. You can tune each feature to behave how you want it to.
Mooobot is a Twitch moderator that will moderate your chat without your constant effort. It is completely free, and no download and install are required.
Mootbot comes with several great features which will make your Twitch experience fun and enjoyable.
· Dashboard, you can set up and manage your bot directly from the dashboard.
· Spam Filters, remove all unwanted messages from your chat.
· Song Requests, your viewers can choose what music you’re playing on stream.
Skyscanner for Skype
Skyscanner is a simple but powerful travel search bot for Skype. It gives you the chance to search for flights, either individually or as a part of a group. The bot will generate a link you can go to complete the booking for your trip.
When you are traveling abroad, you no longer need to go through various websites and apps on the Internet to discover where to eat and drink.
Foursquare has everything you want.
According to the company, their goal is to create a product that tells you where to eat and drink before you even think to ask for it.
You just need to tell the city you’re visiting, and Foursquare will send you numerous tips via push notification.
Project Murphy has created an interesting bot which answers ‘what if’ questions. Murphy bot is one of the newest members of Skype bot family, but it is also available on Messenger.
Murphy is powered by the intelligence of Microsoft Cognitive Services, including the knowledge of Bing.
You can ask highly hypothetical questions, and Murphy will try to respond with an image that visualizes an answer to the question you asked.If you want to have fun and discover the power of chatbots, you should try Murphy.