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Latest Online IT & Technology Training Courses, Course Reviews, Paid & Free Technology Courses and MOOCs in Information Technology domain. Share your e-Learning experience with IT community and submit your Online IT Course Reviews today.

Technology Courses for CX (Customer Experience)
    All IT Courses and Reviews can be editable through Desktop/Tablet.
  • Google Cloud Platform Fundamentals (CP100A) Certification Training

    Google Cloud Platform Fundamentals (CP100A) Certification Training

    Get an introduction to the Google Cloud Platform, and learn how to incorporate cloud-based solutions into business strategies. Learn about Google App Engine, Google Container Engine, Google Compute Engine, Google Cloud Storage, Google Cloud SQL, Google Cloud Bigtable, and Google Cloud Datastore.

  • Understanding Customer Service Processes and Procedures

    Understanding Customer Service Processes and Procedures

    Most support centers have documented processes and flow charts. This course will provide a look into the value of help desk flow charts and FAQ procedures necessary to ensuring a successful customer experience.

  • Support Center Tools, Technologies, and Metrics

    Support Center Tools, Technologies, and Metrics

    A Support Center requires a set of tools to support organizational users and must be able to collect metrics about the level of support being achieved. This course teaches the basics of a ticketing system, from the process to analyzing information.

  • Supporting SQL Server ISV Applications

    Supporting SQL Server ISV Applications

    Learn how to properly support applications based on SQL Server 2005 onward, following on from the Developing and Deploying SQL Server ISV Applications course.

  • Practical Cisco UCCX Scripting Techniques

    Practical Cisco UCCX Scripting Techniques

    In this course, we will introduce the student to fundamentals of IVR development with Cisco UCCX. We will utilize a 'learn by doing' approach and create hands-on code that the student can re-use in their own environments.

  • Using Call Monitoring to Measure Quality

    Using Call Monitoring to Measure Quality

    Improving service quality can have significant ROI for your organization. In this course, you will learn the basics of call monitoring to ensure you can provide maximum quality assurance.

  • ASA Threat Control for CCNP Security (300-206) SENSS

    ASA Threat Control for CCNP Security (300-206) SENSS

    This course focuses on the threat control capabilities of the ASA tested on the CCNP Security (300-206) SENSS exam. The course covers object-groups and ACLs, Modular Policy Framework configurations for L3 - L7, Botnet traffic control and Identity Based Firewalls.

Awards & Accolades for MyTechLogy
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REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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